Privacy Policy

Last updated: May 2026

ProfessioNAIL ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

1. Information We Collect

When you book an appointment online or contact us, we may collect:

  • Your name, mobile phone number, and email address
  • Appointment details (service, date, time, technician preference)
  • Optional notes or special requests you provide

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your salon appointments
  • Send appointment-related SMS/MMS and email messages (see Section 3)
  • Respond to your inquiries
  • Improve our services and booking experience

We do not sell your personal information. We do not use it for advertising or marketing purposes.

3. SMS/MMS Messaging

If you provide your mobile phone number and separately check the SMS/MMS consent box when booking an appointment, you may receive transactional SMS/MMS messages from ProfessioNAIL related to your appointment, including:

  • Phone number verification
  • Booking confirmations
  • Appointment status updates
  • Appointment reminders

Message and data rates may apply. Message frequency varies based on appointment activity.

You may opt out at any time by replying STOP to any message. To request help, reply HELP or call us at (619) 421-2800.

Mobile opt-in information and consent for SMS/MMS messaging will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only as required by law or to operate our booking system (for example, with our SMS messaging provider, solely to deliver appointment messages on our behalf).

5. Data Retention

We retain appointment and contact information for as long as reasonably necessary to provide our services and comply with applicable legal requirements.

6. Contact Us

If you have questions about this Privacy Policy, please contact us:

© 2026 ProfessioNAIL. All rights reserved.